Shipping Policy - Female Top Shop

Shipping Rates and Delivery Times

Domestic Shipping (United States)

• Processing Time: 3-7 business days
• Shipping Time: 2-5 business days after processing
• Total Delivery Time: 5-12 business days from order placement
• Shipping Cost: FREE SHIPPING

Shipping Methods Available

• Standard Shipping: 2-5 business days after processing

Geographic Coverage

• Domestic: All 50 United States

Order Processing

Processing Timeline

Orders are processed within 3-7 business days (Monday-Friday, excluding holidays). During peak seasons including holidays and promotional events, processing may extend to the full 7 business days.

Order Cutoff Times

Orders must be placed by Saturday and Friday to be processed the next business day.

Order Modifications and Cancellations

Cancellation Policy

• Timeframe: Orders may be cancelled within 24 hours of placement at no charge
• Process: Email femaletopshop@gmail.com with subject line "CANCEL" and include your order number
• After Shipping: Once shipped, standard return policy applies

Address Changes

• Timeframe: Address corrections accepted within 24 hours of order placement
• Process: Reply to order confirmation email or contact femaletopshop@gmail.com immediately
• Required Information: Order number and complete corrected shipping address

Delivery and Tracking

Tracking Information

• Tracking confirmation email sent when order ships
• Track packages using provided tracking number
• Contact support if tracking shows no movement for 5+ business days

Delivery Issues

• Damaged Items: Contact femaletopshop@gmail.com immediately with order number and photos
• Lost Packages: Contact carrier first, then our support team
• Wrong Delivery Address: Contact support immediately
• Missing Items: Report within 48 hours of delivery

Delivery Responsibility

Delivery timing is subject to shipping carrier performance. While we provide estimated delivery windows, exact delivery dates cannot be guaranteed due to factors beyond our control including weather, natural disasters, carrier delays, and holiday schedules.

Force Majeure and Delays

Shipping may be delayed due to circumstances beyond our control including but not limited to:

• Natural disasters
• Severe weather conditions
• National holidays
• Shipping carrier delays or disruptions
• Global events affecting logistics

Packaging and Damage Protection

All items are shipped with protective packaging. In the rare event of damage (approximately 1 in 1,000 orders), we provide free replacements upon verification with photos.

Contact Information

Customer Support

• Email: femaletopshop@gmail.com
• Returns: femaletopshop@gmail.com
• Address: 3200 Naglee Road, 112, Tracy, CA 95304, US

For Shipping Inquiries Include:

• Order number
• Detailed description of issue
• Photos (if applicable for damage claims)

Policy Updates

This shipping policy is subject to change. Updates will be posted on this page with the revision date.

Last Updated: September 28, 2025

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